AT&T users report widespread cell outages that have shut down 911 call centers

AT&T customers have reported widespread outages across the US, that have left some with the inability to place life-saving 911 calls.

Users have reported problems in states including Florida, Georgia, and Texas among others, according to tracking site Downdetector.

Authorities in Virginia also said that they had been contacted by the network provider to inform them that customers may have difficulty contacting emergency services.

“AT&T has contacted Hanover County advising their customers nationwide, including Hanover County, may experience issues contacting 911,” a post from the Hanover County Public Safety Emergency Communications Department read.

In a statement shared with ABC News, AT&T said it was dealing with a “nationwide issue” that was affecting its customers’ ability to call non-AT&T users. “The carriers are working as quickly as possible to diagnose and resolve the issue,” the company said.

Multiple users complained of connectivity issues with AT&T via its customer service account on X.

“@ATT can yall fix the phones can’t call my momma !!! And she can’t call me either!” one user wrote. “Everytime I make a phone call it’s says call failed, is there a network issue?” another wrote.

The Independent has contacted AT&T for comment about the outages.

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